Our Vision
Improving the health of all Americans through information transparency
Our Mission
The Informed Patient Institute (IPI) is an independent non-profit organization that works to ensure the public availability and use of actionable information about health care quality, patient safety and affordability to improve quality and lower costs.
Carol founded the Informed Patient Institute in 2007. Prior to this, she worked as a consultant and advisor to non-profit organizations, foundations and government agencies including the California Endowment, AARP, and Atlantic Philanthropies. Carol was Director of the Center for Beneficiary Services at the Health Care Financing Administration (HCFA – now CMS) where she was responsible for the launch of www.medicare.gov among other consumer oriented activities.Prior to CMS, she was Senior Vice President for Health Pages, a New York City–based consumer health information website and worked in leadership positions at the Washington (now National) Business Group on Health. She Chairs the Medical Board Roundtable - a project of the Patient Safety Action Network (https://www.patientsafetyaction.org/our-work/physician-oversight-and-accountability/) and is a public member of the Geriatrics Medicine Board at the American Board of Internal Medicine (ABIM). She is also on the Johns Hopkins Hospital Patient and Family Advisory Council and the hospital's patient safety committee. Carol has served on numerous other advisory committees and boards including the National Quality Forum, NCQA, the American Board of Medical Specialties, AAMC, the Joint Commission and the MD Health Services Cost Review Commission. She holds an A.B. degree from Smith College and two Masters degrees in Social Work and Gerontology from the University of Southern California.